Frequently asked questions

Think of us as your child’s personal fairy pen pals. Each month a beautiful envelope arrives in your letterbox, filled with a personalised note from an enchanted world with fairies (and sometimes their unicorn or mermaid mates). It’s like magic… in the mail.

Technically? Humans. But don’t tell the kids! they think it’s Glimmer, Tansy and the gang over in Fairyland HQ. Our writers are expert in fairy chatter, gentle giggles and weaving meaningful little lessons into every story.

Ohhh yes. Every magical envelope is addressed to your child, so it’s already feeling special before it’s even opened. Inside, the fairytale friend greets them with something sweet like, “Hello, my beautiful friend!” - no name needed, just a warm welcome that feels personal and full of love. It’s the kind of detail that makes eyes go wide and little jaws drop.

We say 4 - 10 is the magic zone - but honestly, if they’re old enough to enjoy stories and still have a spark of “what if fairies, unicorns and mermaids are real?” in them, they’re in the club. (We also have it on good authority that some grown ups secretly keep them.)

By Magical Moments Post, naturally. Which looks a lot like regular post, except it comes in a gorgeous, illustrated envelope addressed to your child. Inside? A keepsake-worthy letter printed on beautiful paper. Perfect for bedtime reading or tucking under a pillow for fairy dreams.